Política de envío

Processing Times

  • Bracelets: 5-7 working days
  • Greeting Cards: 1-3 working days

For large orders, or during peak times, processing times may take longer.

It is your responsibility to ensure that the address provided is correct and up to date. I shall not be held liable for any packages that are delivered to an incorrect address or returned due to an incomplete address or its equivalent.

As such, I am unable to provide any refunds or replacements for any packages that were sent to an incorrect address.

You shall be responsible for paying for postage to resend any packages that are returned to me due to an error in the address, incomplete/inaccessible address or listed as unclaimed/refused etc.

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Estimated Shipping Times

(Standard Shipping)

  • Bracelets: aims to deliver in 2-3 working days
  • Greeting Cards: aims to deliver the next working day including Saturdays 

Shipping upgrades are available at checkout.

If your order includes both bracelets and greeting cards, your order will be sent in one package via Tracked 48®.

The above-mentioned estimated time frames are provided by Royal Mail in regard to how long your package should take to be delivered - these time frames DO NOT include processing times.

Unforeseen circumstances (e.g. general delays within the postal system, holiday/peak seasons etc.) can cause delays in your package being delivered. 

During any postal strikes, some packages have been known to take upwards of FIFTEEN (15) working days (including Saturdays) to be delivered. 

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As per Royal Mail's Terms and Conditions:

  • 3.4 The estimated delivery times stated in clause 3.3 do not apply to any Items with any of the following delivery addresses or postcodes (and, to avoid doubt, in each of these instances, we do not provide any target time for delivery):
  • 3.4.1 any Items addressed to any British Forces Post Office;
  • 3.4.2 in relation to Non Account Tracked 24, to any of the following postcodes: GY, HS, IM, JE, KW15-17, PA49, PA60-PA75, PA78, PH30, PH41-PH44 and ZE2-ZE3 postcodes;

and

  • 3.4.3 in relation to Non Account Tracked 48, to any of the following postcodes: BT, GY, HS, IM, JE, KW, PA60-75, PA78, PH30, PH41-PH44 and ZE2-ZE3.

    https://www.royalmail.com/service-update